At Nueva Vida, a 501(c)3 non-profit organization based in Alexandria, Virginia, we are committed to protecting the privacy and security of the personal information of our donors, volunteers, and supporters. This Privacy Policy outlines how we collect, use, and disclose personal information, and the choices you have with respect to the information we collect.

Information We Collect

We collect personal information from you when you make a donation, register for an event, subscribe to our newsletter, or interact with us in any other way. This may include your name, email address, phone number, mailing address, and payment information.

We use third-party payment processors, such as Stripe and PayPal, to process donations and payments, and we do not store your payment information on our servers.

We also use Constant Contact as our mass email processor, and we collect email addresses from individuals who subscribe to our newsletter. If you no longer wish to receive our newsletter, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of the email.

How We Use Your Information

We use the personal information we collect to process donations, communicate with you about our programs and services, and to send you our newsletter if you have subscribed to it. We do not share your personal information with any third parties for marketing purposes.

We may share your personal information with our trusted service providers who provide us with services such as email marketing, payment processing, and data analysis. These service providers are contractually obligated to keep your information confidential and to use it only for the purpose for which it was shared.

We may also disclose your personal information if required by law, such as to comply with a court order or subpoena, or if we believe that disclosure is necessary to protect our rights or the rights of others.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purpose for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or destroy it.

Your Choices

You can choose not to provide us with certain information, but this may limit your ability to make a donation or participate in some of our programs and services.

You can also unsubscribe from our newsletter at any time by clicking the “Unsubscribe” link at the bottom of the email.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at [email protected].

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make any material changes, we will notify you by email (if we have your email address) or by posting a notice on our website. We encourage you to review our Privacy Policy periodically for any updates or changes.

Last Updated: April 18, 2023